I am an operations and revenue-focused virtual professional with 8+ years of experience supporting hospitality, short-term rental, and multi-location businesses.
My work centers on revenue operations, performance reporting, and operational execution—ensuring systems are structured, data is accurate, and insights are actionable for founders and operators.
I have supported STR portfolios through onboarding coordination, PMS and pricing tool setup, revenue reporting, management fee calculations, SOP documentation, and ongoing performance tracking.
I work best in process-driven environments with clear ownership, documented workflows, and defined performance metrics, particularly in roles that support portfolio-level growth and optimization.
TOOLS & PLATFORMS
Google Workspace (Sheets, Docs, Drive)
Notion, Asana (active use, ongoing skill development)
Looker Studio (basic reporting and dashboards)
Airbnb, ----------- Extranet
Canva (basic)
PMS, CRM, and reporting tools
SPECIALIZATIONS
• Revenue operations and performance reporting
• STR portfolio onboarding and systems coordination (PMS, pricing tools, access)
• Management fee calculations and monthly revenue reporting
• KPI dashboards and performance tracking (Notion, reporting tools)
• SOP documentation, adherence, and process improvement
• Portfolio and channel performance analysis (Airbnb, -----------, PMS data)
