I have exceptional oral and written communication and networking skills and am successful in working in a team environment , as well as independently. I can work under pressure and multi-task and able to follow instructions and deliver quality results.
I have a BPO experience as a technical support/payroll specialist from an accounting software company. I assisted clients from the US in processing payrolls for their employees as well as helped with bookkeeping, filing and reporting their taxes. Also, install and fix bugs and errors in the software.
I also have an extensive experience with administrative tasks, customer service, training and development as I had been an administrative officer at a local restaurant and bakery. I got to process employee's compensation and benefits and prepare quotes and presentations for prospective clients by monitoring the day-to-day business operations
I also worked as a healthcare specialist working in one of the biggest insurance provider in the US assisting physicians/health providers with their patient's benefits and eligibility. I also have better understanding with how coinsurance, copay, deductibles and out-of-pocket works as well as helped providers with checking their claims' status and filing and resolve denials and submit appeals.
Most recently, I was a customer service representative/appointment setter at a pediatric dental clinic in California that assisted with answering calls from our patients to create a profile, schedule, confirm and change their dental appointment. I also got to process patient's medical clearance that's needing treatment at our facility by creating and sending faxes to their physician. I handled calls, checked voicemails and e-mails as well as link insurance to the patient's chart.
I am also an active volunteer at our local social welfare and development -----------ing from passion and commitment, I help craft and execute projects and programs for the children and the youth by partnering with other agencies in providing life-skills and livelihood trainings. I also facilitate youth assemblies and camps and helps with the annual project budget and costing.
