I help executives and growing businesses stay organized by streamlining administrative processes, improving workflows, and keeping day-to-day operations running efficiently.
I am an Executive Assistant and administrative operations professional with 4+ years of remote experience supporting global teams across quality assurance, e-commerce operations, and human resources. As a Summa Cum Laude Psychology graduate from Xavier University, I bring a strong foundation in executive support, project coordination, HR operations, and process improvement.
Throughout my career, I have supported organizations including Neeva Search Engine, founded by former Google executives, Instacart, and Toyota Motor Philippines. My experience includes executive support, recruitment coordination, payroll administration, employee records management, documentation, cross-functional communication, and workflow optimization.
Some of the results I have delivered include:
• Led the successful migration of payroll accounts for 371 employees with 100% accuracy.
• Created Standard Operating Procedures (SOPs) that reduced task delegation conflicts by 80%.
• Developed customized quality assurance workflows that maintained over 85% quality while supporting three consecutive client contract renewals.
• Coordinated bi-weekly meetings across three time zones with zero scheduling conflicts.
• Maintained over 90% product search relevance and accuracy by optimizing Instacart's product query system.
• Increased university publication output by 54% through improved operational planning and team coordination.
I am proficient in Google Workspace, Microsoft Office, Excel, Outlook, Slack, Zoom, Canva, Time Doctor, ChatGPT, Microsoft Copilot, and Gemini.
I am seeking a long-term, full-time remote opportunity where I can provide reliable executive support, strengthen operations, and help your team work more efficiently. If you're looking for someone who is organized, proactive, and committed to continuous improvement, I'd love to be part of your team.