Hi, I’m Jhet, a Community Manager & Engagement Specialist with a strong background in communication, education, and digital communities.
I help online brands, startups, and creators build active, engaged, and well-managed communities—especially on ----------- and Slack. With over 5 years of experience in teaching, moderation, outreach, and customer-facing roles, I’m skilled at keeping communities healthy, organized, and welcoming while supporting business goals.
What I do best:
Community management & moderation (----------- / Slack)
Member engagement, announcements, and conflict resolution
Outreach, partnerships, and collaboration support
Managing conversations, DMs, and member support
Organizing workflows using Google Workspace & Sheets
I also bring SEO awareness into my work. I understand keyword research, on-page SEO, and how content structure and engagement help improve visibility and retention, useful for community-driven brands, content teams, and growing startups.
I’m reliable, detail-oriented, and calm under pressure. I communicate clearly, follow instructions well, and take ownership of my responsibilities. Most importantly, I care about the people inside the community and not just numbers.
I don't just manage communities; I run them like an operation. You can see my 400k-member case studies and my Project Management framework here: https://-----------/Jheric-CommunityOps