----------- ----------- Fe ----------- is a highly skilled and versatile virtual assistant with a wealth of experience across various industries. Prior to her working as a virtual assistant, she worked in a call center handling a T-Mobile account and was promoted to Customer Relation Expert (CRE) within three months of her working on the production floor.
She has led an impressive career as a research assistant for two consecutive years funded by the Department of Science and Technology (DOST). She led the seaweed mapping in five municipalities in Sulu in 2018 and delivered more accomplishments than what was asked by the project head. As a research assistant, she was tasked to write technical reports and was a significant contributor to the making of Seaweed Atlas in the Philippines published by the Xavier University Printing Press in 2019.
As a customer service, she is a dedicated professional who understands the importance of positive customer relationships. As a real estate virtual assistant, she facilitated seamless communication with homeowners.
With extensive experience in chat and email support, she ensures that customers receive prompt and articulate responses, fostering a positive and efficient communication flow.
Harnessing the power of collaborative tools, she is well-versed in platforms like Canva for creative endeavors, Asana and Trello for project management, and Slack for streamlined team communication.
