Most online businesses don't have an ops problem. They have a "we built it but nobody uses it" problem.
I'm Ann, Chief of Staff and Ops Manager for a high-ticket sales coaching business. My day-to-day is the unglamorous stuff that actually moves revenue: building GHL automations that don't break, segmenting AR so the right clients get followed up with, running content pipelines that ship on time, and writing SOPs the team will actually open.
What I do well:
• CRM + automation buildouts (GoHighLevel, ManyChat, Zapier, webhooks)
• Email & SMS deliverability (DNS auth, A2P 10DLC, branded domains)
• Accounts receivable + client lifecycle tracking
• Content ops (calendars, caption frameworks, performance reporting)
• SOPs, team management, and Chief of Staff support
I take on one additional client at a time. If your week is more inside tools than on your actual business, let’s connect!
