Salesforce Virtual Assistant | CRM & Technical Support | Operations & Reporting Specialist

I help businesses manage Salesforce CRM, support daily operations, and keep systems running smoothly so owners can focus on growth.

I have over 10 years of professional experience in technical support, CRM operations, data reporting, and virtual assistance—working both remotely and on-site. I’ve supported executives and operations teams by managing Salesforce workflows, handling admin tasks, monitoring systems, and ensuring accurate reporting.

I am highly organized, detail-oriented, and comfortable working in fast-paced, time-sensitive environments, including US and AU business hours.

Here’s how I can support your business:

- Salesforce CRM support (case management, workflows, tracking, reporting)
- Executive email and calendar management
- CRM data cleanup, updates, and documentation
- System and production monitoring
- Data reporting and dashboards (Power BI)
- Meeting notes and follow-ups
- Website monitoring and WordPress updates
- Process documentation (SOPs, Confluence, SharePoint)
- General admin and operations support


Tools & Platforms I've worked with

Salesforce CRM
Power BI
Google Workspace (Gmail, Calendar, Docs, Sheets)
Microsoft 365
WordPress
ServiceNow
Slack
Zoom, Google Meet, Microsoft Teams
MYOB
Pipedrive

Why Clients like working with me?

- Reliable and consistent
- Detail-oriented and organized
- Clear communicator
- Comfortable working independently
- Experienced in remote support roles
- Can follow processes and meet deadlines

Availability: Full-time / Part-time / Long-term
Timezone: Flexible (US, AU, PH hours)