Hi! I’m Anna, a Medical Billing Manager and Accounts Receivable Specialist with over 3 years of medical billing experience and 8 years in the Virtual Assistant industry.
My healthcare career began at the front desk, checking in patients and collecting copays. I expanded into insurance verification, authorizations, and compliance before becoming a Patient Care Liaison, coordinating visits and explaining insurance benefits. I later worked my way up to Billing Manager, gaining firsthand experience across the patient and revenue cycle.
Today, I manage billing operations for multiple clinic locations, oversee billing and verification/authorization teams, and help practices improve collections and resolve outstanding claims. My experience includes claim submissions and corrections, payment posting, denial management, appeals, underpayment disputes, and AR follow-up.
I also train staff, develop SOPs, identify workflow issues, and prepare weekly AR reports for leadership. With hands-on experience in Prompt EMR, Availity, Waystar, payer portals, and Google Sheets, I bring attention to detail and a practical understanding of how each step affects reimbursement.
I take ownership of my work, follow through on difficult claims, and look for ways to prevent recurring problems. If you’re looking for someone who understands both patient coordination and billing operations, I’d love to support your team!
Have a nice day!
Verified
