Too Much to Handle? I Bring Order to the Chaos!
Helping teams and professionals stay organized, efficient, and stress-free — even in fully remote environments.
I’m your go-to Remote Administrative & Customer Service Professional — dedicated, detail-oriented, and committed to keeping operations smooth, schedules on track, and clients happy.
With proven experience in administrative support, care coordination, customer service, bilingual translation (English–Spanish), and bookkeeping, I bring structure to busy workflows and deliver results with efficiency, precision, and professionalism.
Why You Should Hire Me:
-Administrative & Remote Operations — Manage calendars, emails, appointments, and daily operations for teams and executives.
-Customer Service & Client Support — Handle calls, emails, and inquiries professionally to ensure client satisfaction and smooth communication.
- Bilingual Translation (English–Spanish) — Accurately translate documents while maintaining clarity and cultural sensitivity.
-Scheduling & Coordination — Organize appointments, follow-ups, referrals, and tasks to keep operations seamless.
-Bookkeeping & Data Management — Maintain records, process financial data, and support accurate reporting.
-CRM & Workflow Management — Update systems, track leads, maintain records, and streamline remote workflows.
TOOLS PROFICIENCY:
Pariox (EHR/EMR) | QuickBooks | Zoho CRM | HubSpot | Google Workspace | Slack | Zoom | Calendly | Asana | Trello | Microsoft Office | SharePoint | Zapier | ChatGPT | Canva | ----------- | FDR | Copilot
WORK EXPERIENCE:
Amicorp Financial Services, Dec 2023- Jan 2026
Spanish Translator (non-voice)
-Translated and localized financial and accounting documents between -Spanish and English with accuracy and compliance to industry -terminology.
-Entered and verified financial data in Excel for accuracy and completeness before analysis.
-Collaborated with cross-functional teams to ensure consistency in translation and reporting standards.
-Managed large volumes of confidential financial reports while maintaining deadlines and precision.
Remote Client (Independent Contractor), Nov 2021- Aug 2023
Care Coordinator / Administrative Support
- Update and maintain electronic patient charts with accurate and current information.
- Ensure all medical records, test results, and documentation are appropriately filed within patient charts.
- Assist in managing and updating the patient schedule in accordance with physician appointments, treatments, and follow-up visits.
- Assist in maintaining and organizing administrative documents, forms, and communication related to patient care.
- Verify insurance information and facilitate the authorization process as needed.
VXI Global Solutions, Oct 2019- Dec 2020
Customer Service Representative
-Provided technical support to customers by diagnosing and resolving internet connectivity, software, and device-related issues.
-Assisted customers through phone, chat, or email by troubleshooting technical problems and guiding them through step-by-step solutions.
-Documented customer interactions, technical issues, and resolutions accurately in the CRM system.
-Escalated complex technical problems to higher-level support teams while ensuring timely follow-up with customers.
- Maintained organized records and met data entry accuracy and timeliness standards
Health Center- New Bataan, June 2017- Nov 2019
Administrative Support and Data Enty Clerk
-Provided administrative support to healthcare staff and management.
-Entered, updated, and maintained patient records accurately in electronic systems
-Prepared reports, forms, and documentation for internal use.
-Coordinated with medical and administrative teams to ensure smooth daily operations.
- Maintained organized records and met data entry accuracy and timeliness standards
EDUCATION:
Bachelor of Secondary Education: Social Science Davao De Oro State College – New Bataan, Davao de Oro (-----------)
NCII- Computer System Servicing (-----------)
New Bataan National High School – New Bataan, Davao de Oro
NCII Certificate
CERTIFICATIONS & ELIGIBILITY
Licensed Professional Teacher (2023)
QuickBooks Online Certified (2025)
Civil Service Eligible – Honor Graduate Eligibility (PD 907)
Verified
