I am a dedicated and detail oriented professional with solid experience in customer service, dispatch operations, and quality assurance. I previously worked as a Transportation Dispatcher for Modivcare, where I managed trip coordination, handled high-volume calls, and ensured timely and efficient service for ----------- addition to my dispatch background, I have experience supporting retail accounts, assisting customers with inquiries, resolving concerns, and maintaining a positive customer experience.
My role as a Quality Operator further strengthened my ability to monitor performance, ensure compliance with standards, and deliver consistent, high-quality results.I am highly organized, adaptable, and committed to providing excellent service in fast-paced environments. I take pride in clear communication, problem-solving, and going the extra mile to meet both client and customer needs.I am now seeking opportunities where I can contribute my skills, grow professionally, and add value to a dynamic team.
