Create Proposals/Quotes/Opportunities • Locating Tracking Numbers for samples • Checking Inventory • Getting Shipping Estimates • Requesting Virtuals • Communicating with internal team to check on order status should a client ask • Sending Proofs to Clients • Sending Artwork to our Graphic Artist to prepare proofs • Providing general day to day customer service to clients and vendors • Special project as requested
Order Management duties include but are not limited to: • Creating the sales order with all order details and securing client approval. • Processing the sales order will include checking inventory, confirming pricing, and entering decoration method and art details. • Ordering blank apparel for decoration. Sales Support duties: • Promptly responding to customer queries via email, video, phone, and social media channels. Administrative Duties will include but are not limited to: • Answering the phone • Ordering samples • Sending of thank you notes
Verified
