Shopify VA | E-Commerce VA | Customer Support Specialist

Let's team up and elevate your e-commerce business together!

I'm ready to deliver exceptional customer experiences, streamline your operations, and handle the back-end tasks, so you can focus on growing your brand and doing what you love.

Here are the services that I offer (and more!)

- E-Commerce Customer Support (Email, Chat, Social Media)
- Shopify Order Management & Fulfillment Support
- Product & Listing Management
- Inventory & Returns Coordination
- Admin Support & Process Improvement
- Email & Calendar Management
- Social Media Inbox & Review Response Management
- Basic Graphic Design for Product Graphics & Social Media (Canva)
- CRM & Help Desk Management (Zendesk, Gorgias, etc.)
- Basic Knowledge of Shopify Apps and Integrations


Tools and Platforms I am proficient in:

- Shopify
- Gorgias
- Zendesk
- Slack
- Trello
- Asana
- Notion
- Canva
- HubSpot
- Salesforce
- Google Workspace
- Microsoft Office and more...

Let’s build a strong partnership where your customers feel valued and your operations run smoothly. Excited to help you grow your e-commerce brand!

Looking forward to connecting,
Zel