1. As an Email/Chat/Administrative support:
- Worked in Call Center/BPO Industry since 2006.
- Worked as a Technical Support Agent, Video Repair (both from SITEL, Philippines) and most recently as a Service Agent for Iron Mountain at Convergys, Baguio City, Philippines.
- Highly trained for Customer Service for both Inbound (Technical Support/Service) and Outbound (Callback and Telesales) duties.
- Worked as a Service Agent for Iron Mountain (May,2014 - September, 2014), and was trained to respond to our clients' emails regarding Records Management issues that requires prompt response, thorough research and coordinatin with other Teams such as Legal, Transportation, Contracts, Records Center Personnel and IT.
2. Real Estate Assistant (QLD, Australia)
- Worked as the Vacate Manager for Approved Realty, Queensland, Australia.
- Well - experienced in Lease Renewals, Rent Application using Inspect Real Estate (IRA), Prospecting, Using the Console Gateway, and Comparative Rental Marketing Analysis using -----------.
3. SEO specialist - Outreach specialist/Proofreader/Ghostwriter/Copywriter/Email support specialist
- Worked as an all-around virtual assistant focused in SEO.
- Handled different clients and bloggers across different niches. Main tasks are the following:
a. Blogger Outreach
b. SEO Project Manager
c. Metrics checker
d. Copywriter/Ghostwriter/Editor/Proofreader
Verified
