I have been a customer support representative for 1 year. Prior to that, I was working as a sales representative for a small start up company doing telemarketing for two years. Because of these, I was able to instil and maintain a delivery of high standard service, which helps me identify my own needs of improvement. I also did
email marketing for a while, and is knowledgeable in basic
email marketing tools such as Aweber and Netatlantic. I also did chat support for different
products.My expertise is in project management doing administrative tasks. I'm good in performing accurate web research, managing
emails, as well as corresponding with vendors and employees of other businesses that I may be required to speak with in behalf of the firm. I have received professional English training because of my past call center experiences as well. I have managed a home based team of customer support with a UK based client which is my most recent job
experience.As stated on the summary of my skills, I am pretty much flexible with the tasks that I will be designated to do. You can depend on me that I will never abandon a task and you won't have a hard time contacting me. You'll find that this is why I am efficient; I'll always be there at your beck and
----------- any case you would require me to learn a specific program for this job, I am confident that you wouldn't spend a long time training
----------- fact, I might as well learn it myself, like most programs that I know now. I can assure you that I can easily adapt to any sort of training or program that the job requires me to. I'm a person that requires minimum supervision once I've learned the ropes.
