Hi! I'm a dedicated Customer Support Specialist and Virtual Assistant with more than 3 years of experience handling customer service for telecommunications, retail and healthcare account.
I help businesses provide excellent customer experiences through professional chat, email, and phone support. I am experienced in handling order processing, billing concerns, device troubleshooting, complaint resolution, and customer inquiries while maintaining professionalism and empathy.
My experience working in fast-paced environments has helped me develop strong attention to detail, adaptability, problem-solving skills, and the ability to work efficiently under pressure. I am a fast learner, dependable, organized, and committed to delivering high-quality work on time.
Here are some of the tasks and tools I can help you with:
• Customer Service (Chat, Email & Phone Support)
• Call Handling
• Email & Inbox Management
• Facebook Ads
• Internet Research
• Data Entry & Administrative Support
• Canva
• Google Docs, Sheets, Calendar, and other Google Workspace tools
I continuously improve my skills by attending virtual assistant training and learning new tools that can help support clients and grow their businesses.
I value professionalism, trust, and long-term working relationships. If you're looking for someone reliable, hardworking, and eager to help your business succeed, I would love to work with you.
