As per my BPO experiences, I have a broad knowledge of Customer Support via email, phone, chat, and escalations. I do believe that my experiences with the tools that I have used in my previous job will also meet your expectations for me to be hired on this job. Below are some of the tools that I am capable of using throughout my experience: • Slack• Zoom• Vonage• Zendesk• Salesforce• Ecrm• Zoho CRM• 3cx• Genesys Purecloud• Asana• CRI• Braze• Merchandising Tools• Amplitude
