Hi! I'm Louise, an experienced Operations Specialist and Executive Virtual Assistant with over 8 years of experience helping businesses streamline operations, improve customer experiences, and manage remote teams.
I specialize in supporting entrepreneurs, content creators, and growing businesses by handling day-to-day operations so they can focus on scaling their business.
Here's how I can help:
Executive & Administrative Support
• Calendar & email management
• Appointment scheduling
• Travel planning
• Data entry & research
• Document preparation
Operations Management
• SOP creation & documentation
• Workflow optimization
• KPI tracking & reporting
• Payroll coordination
• Team management & onboarding
• Project coordination
Customer Success
• Email, chat, phone & social media support
• CRM management
• Customer retention
• Account management
• Billing & dispute resolution
Creative & AI Services
• Video editing (CapCut Pro)
• YouTube Shorts, TikTok & Instagram Reels
• YouTube thumbnail design
• Canva graphics & presentations
• AI-assisted content creation using ChatGPT, Grok, Leonardo AI & ElevenLabs
Tools I Use
• Google Workspace
• Microsoft Office
• Trello
• Asana
• Slack
• Hubstaff
• Zoom
• Canva Pro
• CapCut Pro
• ChatGPT
• Leonardo AI
• Grok
• ElevenLabs
I'm highly organized, proactive, detail-oriented, and committed to delivering quality work on time. Whether you need an Executive VA, Operations Specialist, Customer Success professional, or AI Content Creator, I'm ready to help your business grow.
Let's connect and discuss how I can support your team!