Highly experienced Customer Service professional. Able to handle a high volume of customer calls in a fast-paced environment with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public. Proficient in prioritizing and completing tasks in a timely m-----------r, yet flexible to multitask when necessary. Enjoys learning new programs and processes. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal escalations.
