I am a detail-oriented Medical Virtual Assistant with strong experience in appointment scheduling, insurance verification, claims and appeals support, and high-volume inbound/outbound call handling. I have supported healthcare providers using tools such as Ascend, CentralReach, Citrix, Avaya, Google Workspace, and Dialpad, ensuring accurate documentation, HIPAA-compliant workflows, and excellent patient communication. My background in medical administration and customer service allows me to streamline operations, reduce errors, and improve overall patient experience.
