I am a dedicated Healthcare and Customer Service Professional with over 10 years of BPO experience supporting U.S. and U.K. clients. My background includes Medical Billing & Revenue Cycle Management (RCM), insurance verification, benefits verification (VOB), payment posting, Accounts Receivable (A/R) follow-up, denial management, claims resolution, and healthcare customer service.
I also have extensive experience providing phone, chat, and email support, resolving billing and account inquiries, and assisting patients, providers, and insurance companies. I am detail-oriented, a fast learner, and committed to delivering accurate, efficient, and high-quality service while consistently meeting productivity and quality goals. I am seeking a long-term opportunity where I can contribute my skills and continue to grow professionally.
