I manage guest reservations, respond to inquiries, and assist guests with
various needs, ensuring a seamless experience. I am proficient in handling booking platforms such as Airbnb, VRBO, Expedia, etc, and I have experience troubleshooting smart lock access and coordinating with internal teams to resolve guest concerns efficiently. Additionally, my background in tourism management has equipped me with excellent communication and multitasking abilities, essential for providing top-tier hospitality service.
