Thank you so much for this opportunity. I have been working in the Business Process Outsourcing/Customer Service Industry for over 8 years now. Started as a tech & sales rep, then managed a call center before joining the client success management. I helped numerous clients and businesses from all over the world, but mostly from the US, Canada, and Australia. I have a strong background in
- Virtual Assistance-
- Project & Account management
- Client onboarding- Client management- Business Reviews- Customer support (Phone, Email Support, and Chat)
- Sales,
- Data Entry
I am familiar with G-suite, ClickUp, Microsoft Office, Asana, Jira, -----------, Dialpad, Avaya, Slack, Gorgias, Shopify, Zendesk, Freshdesk, Talkdesk, Helpscout, and other support CRMs.
