Experienced Tier 2 Technical Support and Network Specialist with 4 years of expertise in enterprise IT environments. My strength lies in bridges the gap between complex network infrastructure and cloud environments, specializing in Active Directory, Azure AD, M365, and Sophos Firewall.
I thrive in high-pressure situations, uniquely experienced in managing critical remote escalations and optimizing system security.
My ambition is to leverage this technical expertise in a Remote Enterprise IT role, helping a global team build resilient, secure, and highly efficient cloud networks.
