An IT professional with 11 years of hands-on experience, starting in high-volume BPO end-user support and transitioning into building and supporting office network infrastructure in MSP environments.
Experienced in deploying and configuring firewalls, switches, and wireless access points, along with supporting cloud identity and device management. Has worked with teams and users across US and EU environments.
Focused on practical solutions, stable deployments, and clear communication with both technical and non-technical teams in a global setup.
