Hi, I'm Shanica! I'm a reliable, detail-oriented Virtual Assistant and Appointment Setter with hands-on remote experience, now looking to support Australian businesses and align my schedule with AU business hours.
Most recently, I worked as an Appointment Setter for a US-based marketing company, where I handled outbound calls and cold email outreach to doctors and clinics, pitching Google review management services — helping them get more positive reviews and prevent negative ones from affecting their online reputation. I did manual lead prospecting through Google Maps, sent pitch decks to leads who couldn't take calls, booked appointments, and followed up with reminders to reduce no-shows. I'm comfortable using Aircall, Microsoft Teams, and Microsoft Outlook daily for outreach and team coordination.
Before that, I worked as a Social Media Marketer for a dental clinic based in Texas, managing their Instagram content, assisting with lead generation and patient engagement, and handling client communication and inquiries.
I also bring a strong background in data entry, record management, and administrative support from my internships as a Medical Technologist, where I maintained patient records and handled documentation with accuracy and confidentiality — skills that carry over well into remote admin and client-facing work.
I'm organized, communicate clearly and professionally, and adapt quickly to new tools and systems. I'm now transitioning to a morning shift schedule to better match Australian business hours, and I'm excited to bring my appointment setting, lead generation, and administrative skills to a long-term remote role with an Australian client.
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