I’m a customer service professional with 6+ years in the field, rising to Team Leader in Customer Support. I’ve also worked as a Dispute Specialist handling PayPal and Klarna cases. I managed escalations, refunds, and client issues swiftly and thoughtfully. On top of that, I’ve supported e-commerce clients in both the fashion and medical industries, so I’m familiar with handling orders, returns, sensitive product support, and specific customer needs. I deliver fast, reliable, and empathetic service — making sure every customer feels heard, valued, and satisfied.