Hi, I'm Lovely, your reliable and experienced Virtual Assistant. I have a strong background in executive & administrative support, lead generation, CRM management, and customer service, complemented by my professional credentials as a Registered Criminologist and a Licensed Professional Teacher with units in Professional Education, major in Social Studies and Special Education (SPED).
I specialize in administrative, Lead Generation and Appointment Setting, Zoho One applications (CRM, Books, Desk, and more), Customer Service and Account Management, as well as Go High Level (GHL) automation, landing pages, forms and workflow optimization. I have completed an in-depth Australian Bookkeeping training course with Xero, earning a Certificate of Completion, which equips me with practical knowledge in bookkeeping processes, reconciliations, and financial record management.
I look forward to working with you and providing excellent service in any area where you may need assistance!