— 17 years of experience in BPO industry email support and phone support, I excel at responding to customer inquiries professionally and promptly. I engage customers with targeted questions to accurately identify their needs.
— Completed the digitaljobsPH Technical Training Social Media Management Course, issued by the Department of Information and Communications Technology in the Philippines, in December 2021. This training has equipped me with the necessary skills and knowledge to effectively manage social media platforms and strategies.
— Community Specialist at Marketing Insider Management OPC. I sustain brand awareness for Ecarma Health Option product and generate leads through strategic organic outreach and community engagement. This part-time role involves leveraging my expertise to build and nurture relationships within the community.
— Influencer Outreach VA for an Etsy store specializing in Christian-focused digital arts, I manage part-time responsibilities that include sending outreach emails to influencers, introducing them to our unique products. I diligently search for potential leads on Instagram and TikTok, and I create simple graphics and compelling copy for posting on our Facebook and Instagram pages, effectively promoting our brand and engaging with our target audience.
— Community Growth Assistant VA for a US nail brand, I specialize on TikTok, driving community engagement and organic outreach to boost brand awareness. My role involves searching for potential leads, creating templates for team outreach, and maintaining constant communication with clients to provide guidance and training. Through these efforts, I help cultivate a vibrant and engaged community around the brand.
— Property site finder specialize in locating specific areas or properties tailored to the preferences and requirements of my clients. With a deep understanding of the planning process, including the necessary documents, policies, and legislation, also brownfield land and Strategic Housing Land Availability Assessments (SHLAA). I meticulously search weekly and monthly planning application lists on council planning portals. Utilizing a comprehensive platform in the property development industry.
— Operations Admin HMO management I am responsible for running of the groups (main point of contact of tenants), scheduling maintenance, and owning the resolution of issues.
