With over 10 years of experience, I have a strong background in Helpdesk Support (Tier I & II), E-commerce Data Review (Shopify), Client Success, and Virtual Assistance. I combine technical expertise, business operations, and client-focused service to improve efficiency and support business growth.
I specialize in data management, network administration, and operations, using tools such as Snow, CyberArk, HubSpot, Monday, and Google Sheets to streamline workflows, enhance data accuracy, and increase productivity.
Experienced in project management, data quality assurance, helpdesk support, and Google Workspace administration. Known for optimizing systems, improving processes, and collaborating across teams to drive efficiency and scalability.