I am a customer service representative for 10 years. I have worked in the BPO industry for 7 years for various US companies such as Time-Warner Cable, Comcast, and Metro by T-mobile. I also have a remote work experience for a 24-karat gold/platinum jewelry company based in Canada for more than a year. I am confident in my skills in communicating and empathizing with customers, various online shopping apps, Google apps, and more.