I am highly skilled and motivated, people-oriented, and analytic individual with over 10 years of professional experience in sales and customer service, lead generation, admin support, data entry/records management, social media management, data analysis, problem solving, coaching and people management. I also conducted training, facilitated modules and coached agents on effective communication, customer profiling, managing difficult customers, positive scripting, logical presentation of solutions, etc. I've worked as an ISA and VA in Real Estate which included calling and nurturing buyer and seller leads to set face to face appointments. I'm an excellent team player capable of building and maintaining excellent working relationship with clients and dedicated to get the work done at all times.Proficient in written and oral English language.