I’m a dedicated Medical Virtual Assistant with 7+ years of experience supporting U.S.-based healthcare providers and insurance organizations. My expertise includes insurance verification, medical records retrieval, claims processing, and EMR management, with a strong focus on HIPAA compliance and operational efficiency.
What I Can Do For You:
*Verify insurance eligibility and benefits with 99%+ accuracy
*Secure prior authorizations and process CPT code authorizations
*Manage referrals and coordinate with payers and providers
*Retrieve & organize medical records quickly & accurately
*Handle patient outreach, follow-ups & customer service
*Navigate insurance portals & EMRs efficiently
*Ensure compliance, documentation accuracy, and billing support
Tools & Systems I’ve Worked With:
*Various EMRs/EHRs: eClinicalWorks, CareConnects, Xcelys
*Insurance portals: Availity, UHC, Cigna, Medicare Noridian, DHCS, Mutual of Omaha, Supplemental Plans: Mutual of Omaha, Aetna Senior Provider Portal.
*HIPAA-compliant CRM systems
*HIPAA-compliant CRMs, Google Workspace, Microsoft Office, Zoom, RingCentral, 8x8 Softphone
>I’m highly organized, detail-oriented, and passionate about helping healthcare providers streamline operations so they can focus on patient care. ?
