I am an E-commerce Virtual Assistant with almost 4 years of hands-on experience supporting online businesses through Amazon order processing, customer service, and dispute handling.
My daily responsibilities include processing 75–100 orders per day, responding to customer emails, handling refunds, cancellations, and disputes, and ensuring orders are fulfilled accurately and on time. I have experience working in Shopify, and I use AutoDS to manage and automate order processing.
I am comfortable working in a fast-paced e-commerce environment and handling high-volume tasks while maintaining strong attention to detail. I use Gmail for customer communication and Google Sheets to track orders and keep records organized.
I am reliable, detail-oriented, and able to work with minimal supervision. I follow instructions carefully, meet deadlines, and prioritize customer satisfaction while protecting the business. I am seeking a long-term remote position where I can contribute my skills and grow with the company.
