Operations Manager with over 8 years of experience in the BPO and insurance industries, specializing in client onboarding, operations setup, and performance reporting. Proven track record in managing cross-functional teams, delivering exceptional customer experiences, and driving process improvements. Skilled in creating and presenting monthly reports, ensuring data accuracy, and providing actionable insights to support business goals. Adept at content creation, social media management, and graphic design to enhance brand presence.
Verified
