I’m April, a dedicated Real Estate Virtual Assistant specializing in the intersection of property operations and financial data management. I help real estate teams maintain organized systems by ensuring that
both property listings and financial ledgers are accurate and up to date. My goal is to handle the essential back-office tasks—from tracking tenant payments to managing property visibility—so your team can focus on growth and acquisitions. I am comfortable working with specialized tools like NoteSmith, QuickBooks Online (QBO), and AppFolio to keep your business running smoothly.
PROPERTY MANAGEMENT ADMIN ASSISTANT
Maintained bookkeeping records, entered financial transactions, verified invoices, and reconciled accounts using QuickBooks Online and NoteSmith.
• Assisted with Accounts Payable and Accounts Receivable functions, ensuring accurate financial records and timely processing of transactions.
• Coordinated utility accounts and monitored property-related expenses and documentation.
• Tracked insurance renewals and communicated with mortgage companies to maintain compliance requirements.
• Managed schedules, emails, and administrative workflows while maintaining organized digital records.
• Managed tenant inquiries and leasing leads through AppFolio.
• Entered rent charges, utility charges, and other property-related fees into AppFolio.
• Sent rent reminders and followed up with tenants regarding outstanding balances.
• Assisted with Accounts Receivable by tracking rent payments and tenant balances.
• Assisted with Accounts Payable by processing vendor invoices and utility-related charges.
• Coordinated utility account setup, transfers, and issue resolution with service providers.
• Maintained accurate property records, financial data, and supporting documentation.<8efe80624d780eba0c6493ec45140364>EMAIL SUPPORT
•Handle customers' concerns about an Item through Email Ticketing
•Track and update customers' parcels
•Offer and perform a refund (if needed)
•Help the customer replace by contacting the Merchant
•Know how to edit photos using Canva
Freeing you up to focus on the win! Let's team up and make some magic happen.
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