I’m April, a dedicated Real Estate Virtual Assistant specializing in the intersection of property operations and financial data management. I help real estate teams maintain organized systems by ensuring that both property listings and financial ledgers are accurate and up to date. My goal is to handle the essential back-office tasks—from tracking tenant payments to managing property visibility—so your team can focus on growth and acquisitions. I am comfortable working with specialized tools like NoteSmith, QuickBooks Online (QBO), and AppFolio to keep your business running smoothly.
PROPERTY MANAGEMENT ADMIN ASSISTANT
Efficient and dedicated virtual admin assistant. My tasks include:
•Respond to tenant inquiries regarding any concerns with rent payments.
•Collaborate with the Leasing team to facilitate leads via Appfolio.
•Calendar Management: Schedule and coordinate meetings and appointments
*Email Management: Monitor and respond to emails, prioritize messages, and manage communication on behalf of executives.
•Property Listings: Manage property listings (Facebook Marketplace and Zillow), update information, and assist with marketing efforts.
•Tenant Relations: Assist with tenant communication, including responding to inquiries
•Dispatching in-house maintenance technicians to homeowners to provide work needed
•Knowledgeable in CRM using the Appfolio, Google Suite
•Proficient in utilizing project management tools: Asana
DATA ENTRY/ACCOUNTING SUPPORT:
•Send rent reminders to delinquent tenants
•Send Rent Due Notices to Tenants and conduct follow-ups through email and text
•Enter payments in Appfolio and QuickBooks
•Pay utility bills, update the monitoring sheet, and enter in QuickBooks<8efe80624d780eba0c6493ec45140364>;EMAIL SUPPORT/ VIRTUAL ASSISTANT/ E-COMMERCE
•Handle customers' concerns about an Item through Email Ticketing
•Track and update customers' parcels
•Offer and perform a refund (if needed)
•Help the customer replace by contacting the Merchant
•Know how to edit photos using Canva
Freeing you up to focus on the win! Let's team up and make some magic happen.
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