With over 10 years of professional experience, I support organizations through structured, data-driven operations, content, and analysis. My background spans business operations, data analysis, project coordination, and client-facing work, with a strong emphasis on accuracy, consistency, and process adherence.
I have extensive experience using tools such as Excel and Power BI to analyze data, maintain reporting workflows, and support informed decision-making. I’ve worked in process-heavy environments, creating and maintaining documentation, dashboards, and operational handbooks where attention to detail and compliance with guidelines were essential.
My project coordination experience includes working with Jira and Confluence to track tasks, document processes, and ensure timely execution. I’ve also used CRM systems such as Salesforce to manage structured client information and support effective, professional communication.
In addition to my technical skills, I bring strong written communication, research, and analytical abilities. I’m experienced in customer support roles that require clear documentation, careful tone management, escalation of edge cases, and consistent execution rather than assumptions.
I also have experience with graphic design tools (Photoshop, Illustrator, Lightroom), enabling me to present information clearly and visually when needed.
I’m reliable, detail-oriented, and comfortable working independently within defined rules and boundaries. I’m seeking a role where I can contribute through structured execution, content accuracy, and operational support to help a team or business run smoothly.
