3 YEARS OF EXPERIENCE AS MEDICAL VIRTUAL ASSISTANT
Tasks and Skills:
1.)Insurance Verification - Portals & Calls
2.)Accounts Receivable - Claims & Patient's Balance
3.)Appointment Setting
4.)Patient & Provider Communication (Email, Chat, and Calls)
5.)EMR/EHR
3 YEARS OF EXPERIENCE AS HEALTHCARE CUSTOMER ADVOCATE
Tasks and Skills:
1.)Provide Eligibility, Benefit, Authorization Status and Claim Information to Providers and Patients
2.)Check, Review and Sent back claims for reprocessing
3.)Handle and create resolution for patients grievance
4.)EMR/EHR
INSURANCE Portals that I have experienced with:
-Availity
-Evernorth
-UHC/Optum Portal
-Humana Military/Tricare
TOOLS I have experienced with:
-AdvancedMD
-----------rono
-Simple Practice
-Practice Fusion
-Ring Central
-Intermedia
-Klara
Social Media Accounts Moderation Manager - Realty Reddit Accounts
Moderation tasks
-Approve/remove posts - Mod Queue & Pro-active
-Upvote/downvote posts
-Manage keyword alerts
-Check notifications in mod tools
-Create Posts and Comments
