I am a highly skilled virtual professional with over 10 years of experience in cold calling, appointment setting, customer support, technical assistance, recruitment, healthcare support, and administrative tasks. I have worked across multiple industries, including insurance, real estate, healthcare, logistics, and e-commerce, delivering excellent service and results. *What I Offer: -Cold Calling & Appointment Setting: Expertise in handling high-volume outbound calls, qualifying leads, and scheduling appointments. -Customer Support & Technical Assistance: Strong background in resolving customer inquiries, troubleshooting tech issues, and managing service requests. -Recruitment & Talent Acquisition: Experience in sourcing, screening, and scheduling candidates for interviews and job overviews. -Patient Care & Healthcare Support: Assisted patients with medical refills, appointment scheduling, and insurance verification while ensuring HIPAA compliance. Proficient in Centricity EHR/EMR. -Data Entry & Administrative Support: Skilled in CRM management, scheduling, data entry, and documentation. -Booking & Logistics Management: Coordinated shipment tracking, booking reprocessing, refund negotiations, and carrier communication for various industries. *Why Hire Me? **Proven ability to generate leads, schedule appointments, and close deals **Strong communication, problem-solving, and organizational skills **Highly experienced in Five9, ImpactMobile, Calendly, Zendesk, Salesforce, Centricity, Clicksend, TalkDesk, and more **Detail-oriented, results-driven, and committed to excellence **Ability to multitask across various roles, making me a versatile asset to your team -I take pride in being a Virtual Assistant that clients rely on to handle tasks efficiently, accurately, and with the utmost dedication. Whether it’s managing calls, setting appointments, or streamlining operations, I ensure every detail is taken care of—so you can focus on growing your business with confidence!
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