I help growing businesses organize their leads, customers, workflows, and daily operations so opportunities do not get lost.
My experience includes sales operations, CRM management, customer support, appointment coordination, lead follow-up, pipeline tracking, and process improvement.
What I can handle:
• Manage and maintain accurate CRM pipelines
• Follow up with prospects and customers through calls, email, SMS, and chat
• Qualify leads and coordinate appointments
• Track KPIs, follow-ups, and sales activity
• Create spreadsheets, dashboards, SOPs, and organized workflows
• Support customers while communicating clearly and professionally
• Use AI tools to improve research, documentation, and repetitive processes
Tools I have used:
HubSpot, GoHighLevel, Follow Up Boss, OpenPhone, Quo, Slack, Google Workspace, Microsoft Teams, Canva, ChatGPT, Claude, and Codex.
I have handled high-volume outreach of up to 300+ calls per day, worked with U.S.-based teams, and supported businesses in real estate, construction, cleaning services, logistics, and customer operations.
I am dependable, organized, comfortable working US, Europe, and Australian hours. I am currently looking for a long-term, full-time role where I can contribute beyond administrative work.
Verified
