I'm a dedicated and detail-oriented professional with over 10 years of experience in customer service and 1 year of hands-on experience in logistics coordination and freight sales. I specialize in LTL (Less-Than-Truckload) shipping and have solid experience in quoting, booking, tracking shipments, and handling NMFC classifications and BOLs.
I'm skilled in resolving various shipping issues, including missing freight, damaged freight, delivery delays, and misrouted shipments. I communicate effectively with carriers, warehouses, and clients to ensure timely updates and resolutions. My customer service background has shaped me into a proactive and solution-focused tea-----------mber who can manage time-sensitive situations with professionalism.
I'm also comfortable working with TMS platforms, CRMs, and other logistics tools. If you're looking for someone reliable, efficient, and committed to helping your logistics or freight team succeed, I’d love to be part of your business!
