Hi, I’m Risa — a Virtual Assistant with over 10 years of experience in property management, operations support, and customer service.
I help property managers and business owners stay organized, handle daily operations, and maintain excellent communication with tenants, vendors, and clients.
Here’s how I can help your business:
• Manage maintenance requests and work orders (AppFolio)
• Coordinate with vendors and contractors
• Communicate with tenants and handle follow-ups
• Assist with lease renewals, move-outs, and documentation
• Maintain accurate records and reports
• Handle customer support and administrative tasks
• Schedule appointments and manage calendars
• CRM management and data tracking
My Experience:
• 10+ years in property management, admin, and customer service
• Currently managing maintenance workflows for a US real estate portfolio
• Experience handling high-volume requests and client communication
• Led and coached teams in a fast-paced BPO environment
• Strong background in operations, reporting, and process improvement
Tools I Use:
• AppFolio
• GoHighLevel (GHL)
• HubSpot, Zoho, SAP
• Google Workspace & MS Office
• Zoom, Teams, Calendly, Dialpad
Why work with me?
• Detail-oriented and highly organized
• Reliable and consistent in meeting deadlines
• Strong communication skills
• Experienced in remote work and cross-time-zone coordination
I am ready to support your business and can start immediately.
Let’s work together!
Verified
