A highly experienced Customer Support and Fraud Dispute Specialist with over 18 years of expertise in customer service, complaint resolution, and escalations. Skilled in handling fraud disputes, chargebacks, and transaction investigations, ensuring accurate and fair resolutions. Extensive background in airline and hotel reservations, delivering seamless booking experiences. Additionally, experienced as a Patient Care Coordinator and Medical Virtual Assistant, managing patient inquiries, appointment scheduling, insurance verification, and care coordination with efficiency and empathy. Adept at multitasking, problem-solving, and providing exceptional customer support across various industries.
