I am an Experienced Ecommerce CSR Operations Admin support who enjoys what I do. For over 12 years, I've worked professionally with clients from various industries and have a track record of different big companies, from Cable to E-commerce accounts that I worked with, and proven expertise in handling customers. Over 6 years as eCommerce(Shopify) VA for US/Australian Clients.I am a devoted, hard-working, quick learner, reliable, and a team player individual. I work best in a positive environment, but I can also work under pressure.
Customer Care-
?Social Media Manager-
?Data Entry-
?Data Management-?
Lead Generation-?
Graphic Designing-?
Online Research-?52 WPM with 99?curacy
Applications and Tools, websites I use: Gorgias Google SheetsGoogle DocsMicrosoft ExcelMicrosoft Word
(Sample of Management System) Asana, Trello,
(Sample of Emailing system) Slack, Outlook
(Sample of CRMs) Zendesk, Freshdesk, VoIP/Softphone - Avaya
(Sample of Graphic designing tool) Canva, Paint
(Sample of E-commerce website ) Amazon, Shopify, eBay
(Sample of Social media sites )Facebook, Instagram, Pinterest.
Hiring me would be the best decision that you'll ever make.
Projects:
Chat/Email Support for a US Cable CompanyChat/Email Support for Microsoft XboxPhone Support for a US Cable CompanyCustomer Service Representative for a UK Mobile CompanyE-commerce VA for an AU ClientCustomer Service Representative for a US BankAdmin VA for one of the biggest gyms worldwide
Medical Biller for US Clinics
