Ecommerce | O2C | Customer Care | GVA | Data & Admin Support

I am here to help your business stay organized, reduce workload, and enhance customer satisfaction.

You want to hire me? Take a look what I can do for you:
• Admin Support: Calendar management, task prioritization, email organization, and document preparation.
• Data Entry & Analysis: Accurate data entry, database management, report generation, and data analysis using Excel, Google Sheets, and Power BI.
• Order Management: Experience with SAP for order processing, returns, invoicing, and managing customer orders.
• Customer Support: Handling inquiries, complaints, and providing assistance through email, phone, and live chat.

With expertise in tools like:
• Microsoft Excel
• Google Sheets
• Google Workspace
• SAP
• CRM platforms like HubSpot, Zendesk, & Salesforce
• Trello & Asana
• Buffer, Capcut & Canva
• Slack, Zoom & Microsoft Teams
• Amazon Seller Central

Why Choose Me?
• Tech-Savvy
• Time Management
• Proven Track Record

Seems like a good fit for your Business/Group? Send me a personalized message and let’s discuss how can I help you and your business!

• Visit my LinkedIn profile: -----------.-----------/in/nielcastillooo
• Download my resume here for more details:
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