I am an Operations & Workflow Strategist and Elite Executive Assistant with 12+ years of experience across US legal intake, tech agencies, Australian utilities, and government administration. Backed by a background in Broadcasting and a partial Juris Doctor (Law) degree, I combine high-level communication with legal-grade attention to detail.
I build automated workflows, protect revenue leakage, write iron-clad SOPs, and optimize business frameworks to give CEOs and agency owners their time back.
PROVEN IMPACT BY THE NUMBERS:
- Reduced training times by 40-60% by creating multi-state SOP frameworks.
- Deployed Trello/Asana automated workflows saving leadership 10-15 hours weekly.
- Unlocked and protected $300K+ in revenue via automated billing tracking.
- Generated $135K-$225K ARR for a scaling agency by managing recruitment.
- Handled high-volume operations: 100+ calls/day with 90-95% performance metrics.
CORE TOOLBOX:
GoHighLevel (GHL), KW Command, SAP, Oracle, MSATS, Trello, Asana, Google Workspace, Calendly.
If you are drowning in daily operations and need an analytical, legally-minded, and fiercely proactive operator to streamline your business from Day 1, let's connect.
