Experienced Virtual Assistant | Lead Generation | Appointment Setter | Sales & Customer Support
I am a dedicated and results-driven professional with 8+ years of experience working with international clients in customer service, technical support, sales, lead generation, appointment setting, and virtual assistance. I have also worked remotely for the past several years, supporting businesses across different industries.
My experience includes B2B and B2C sales, cold calling, lead generation, appointment setting, email outreach, SMS follow-ups, customer service, CRM management, data entry, and social media management. I have worked with industries including construction, real estate, property management, solar, EV chargers, insurance, SaaS, healthcare, and e-commerce.
I am comfortable communicating with prospects and customers through phone, email, chat, and SMS, qualifying leads, handling objections, following up with prospects, and scheduling appointments for sales teams. I have consistently worked toward weekly and monthly targets and have experience managing multiple accounts and campaigns.
I am also experienced with Salesforce, HubSpot, GoHighLevel (GHL), Microsoft Office, Google Workspace, Calendly, Google Calendar, and Outlook.
On the customer support side, I have handled order processing, refunds, replacements, product inquiries, troubleshooting, account concerns, and customer retention. My technical support background also allows me to quickly learn new systems and tools and troubleshoot issues effectively.
I am detail-oriented, reliable, self-motivated, and able to work independently with minimal supervision, while also being comfortable working as part of a team. I take pride in my professionalism, strong work ethic, and ability to contribute meaningful value to the businesses and clients I support.
What I can help you with:
Lead Generation & Prospecting
Cold Calling
Appointment Setting
B2B & B2C Sales - Email & SMS Outreach
Follow-ups
Customer Service
Virtual Assistance
CRM Management
Data Entry - Email Management
Social Media Management
Skip Tracing
Calendar & Appointment Management
Basic Technical Support
CRM & Tools: HubSpot | GoHighLevel | Salesforce | Google Workspace | Microsoft Office | Calendly | Google Calendar | Outlook
I am looking for a long-term opportunity where I can use my sales, customer service, lead generation, and virtual assistance experience to help a business grow.
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