My previous experience was primarily on the banking industry. I started at the local bank, RCBC Savings
Bank for 10 years of service. I developed
my skills and expertise to various activities from the different departments of
the company from Trust, Treasury, Settlements to Personal-Salary Loans
Collections Department. I developed my
administrative skills, analytical and negotiation skills, etc. thru continuous
learning and trainings provided by the firm.
On 3 March 2009, I joined as a pioneering tea-----------mber of Asia Core Cash
Operations (ACCO) of JP Morgan Chase. I
managed the team of five to ten people for the Asia Bank Branches of JP
Morgan. I ensure the daily processing of
all domestic and international fund transfers are all accurately released and according
to the service level of agreement (SLA).
Any exception found during the process, it has to be escalated
immediately and resolved the issue per SLA.
As a supervisor or Team Leader (TL), I ensure all my tea-----------mbers are updated
on their training requirements, performance are being monitored with monthly
coaching for their development and giving rewards to keep them motivated. Part of my duty is to keep the manuals or SOP
updated with approval from the management, participating to any system
enhancement or project for the process improvement.
After 5 years of my experience in ACCO, I joined the Investment Banking
Services and Operations (IBSO), a pioneering team for IBSO Cash Settlements. The function is almost the same in ACCO
except transactions in IBSO Cash Settlements deal in money market
products. This is a small team but
covers the whole Asia transactions for money markets. As an Analyst, I ensure all domestic and
international wire transfers were delivered per SLA. Any mismatched items should be escalated and
investigated to the clearing institution.
Keep on eye to the details of the transactions for the daily accuracy of
the process. Establishing SOP and
updating it for any amendments in the process subject to the management
approval. I also managed any ad hoc
activities like the various Metrics Reports, Weekly Meeting coordinator, and
other reports like Minutes of the Meeting (MOM), etc.
