Experienced Customer Service Representative | Social Media Management | Basic BookkeepingWith over 10 years of experience in customer service, I bring a wealth of expertise in creating positive customer experiences and solving complex issues efficiently. My background includes:Customer Service Excellence: Proven track record in delivering top-notch service and maintaining high customer satisfaction levels. Skilled in managing inquiries, resolving complaints, and ensuring a smooth customer journey.Social Media Management: Proficient in managing and growing social media accounts. Experienced in creating engaging content, analyzing performance metrics, and implementing strategies to enhance online presence and engagement.Basic Bookkeeping: Capable of handling fundamental bookkeeping tasks, including invoicing, expense tracking, and financial record maintenance. Detail-oriented and reliable in managing financial data.I am a proactive and adaptable professional with a passion for delivering exceptional results. My ability to multitask and stay organized, coupled with my commitment to continuous improvement, makes me a valuable asset to any team. Let’s connect and explore how I can contribute to your success!
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