I've been working online for almost 13 years and I have an ecommerce, POD and real estate experiences. I was assigned to different positions like VA, social media marketing, product manager and more.
Admin Tasks
Plan tasks ahead of time, identify priorities, and schedule other necessary tasks using project management tools or an Excel file.
Monitor and organize executive inboxes, prioritize tasks, and follow up on key communications.
Schedule and coordinate meetings, calls, and appointments.
Reaching out through email or phone on behalf of the business owners.
Assist with light recruiting tasks, project management, and document preparation.
Maintain confidentiality and handle sensitive information with discretion.
Creating SOP (Standard Operating Procedure) documentation
eCommerce Management and Support
Research about the business model and present case studies to the client.
Creating a layout for the website using Figma, Canva, or Photoshop.
I can build a custom website for you from scratch on platforms such as Shopify, Wordpress, Google sites or Wix, with the backend code, menus, image content and apps that you need for your store.
I know my way around inside the Shopify store.
Researching products and suppliers based on the business model chosen by the client.
Handled and managed Print on Demand store, B2C products and products from different US suppliers.
Inputting and checking product descriptions, images, videos, variants, bundles and discount codes, either manually or with the help of the apps integrated with the store.
Provide accurate quotes, applying math skills and calculations as needed to ensure the correct pricing in different stores or platforms.
Fixing the product’s shipping options, tax and fees.
Creating store from other platforms like Facebook marketplace, eBay, Wayfair and Walmart, Google Shopping and making sure that everything is correct, including price percentage, descriptions, images, different shipping costs, other important settings and more.
Fulfilling orders manually and with the app, and coordinating with logistics partners and suppliers.
Exporting and verifying daily orders and ensuring smooth delivery and proactively updating customers on shipping or fulfillment issues
Demonstrated experience and comfort interacting with customers by phone and email.
Developing a landing page for the online classes offered, events and catering and items or product rental booking and more.
Marketing and Social Media Management
Creating pages and managing social media platforms like Facebook, Instagram, Pinterest, Tiktok. and Google.
Scheduling and creating content and posts for the social media platform.
Creating video, images and description for the ads.
Preparing, scheduling and running ads for Facebook and instagram using Ads Manager, Pinterest, Tiktok ads, Google Ads, Bing and Microsoft Ads, eBay ads, Walmart ads and other platforms like NextDoor, Eventbrite and Class Bento.
Connecting pixel tracking for the Google Analytics, Facebook and more.
Researching keywords for Google Ads, Bing, Microsoft and other platforms.
Review and optimize Google Ads/Facebook Ads accounts and provide weekly insights, strategy and recommendations for the next ads launches.
Retargeting audiences based on their clicks and creating lookalike or custom audiences.
Reaching out to customers using email marketing
Video and Image Editing
Editing videos and images for marketing purposes.
Designing content for the social media platform. Creating mockups images for the store and products.
Editing video and images and turn it into an AI result video.
Creating a video using photos and other resources and turn it into a one video result.
Real Estate
Conducted property research, including tracking property listings, ownership details, sale and purchase history, and pricing data.
Collected and recorded key information such as property numbers, square meter (sqm) size, selling prices, and location details.
Managed CRM and data entry tasks using FileMaker Pro, maintaining accurate and organized property records.
Monitored and analyzed classified ads, listings, and online marketplaces to identify available properties for sale or rent.
Updated and maintained databases of active, sold, and under-contract properties for team reference.
Posted property listings on real estate websites and verified that descriptions, prices, and images were accurate.
Provided administrative support for agents by preparing property files, client summaries, and marketing materials.
Verified
