Hi! I'm a dependable Virtual Assistant with 5+ years of remote work experience in Quality Assurance and Chat Support for US-based accounts. I’ve done call, chat, and email audits, making sure agents meet quality standards and customers get the best service. I’m comfortable using tools like Google Sheets, Excel, and Zendesk for tracking data and daily tasks. I’m detail-oriented, self-motivated, and can work with little supervision. I’m looking for a long-term VA role where I can help with customer support, QA tasks, admin work, or anything that helps the team run smoothly.
